1. Information We Collect
We collect the following types of information to process your orders and improve our services:
- Personal details: Name, address, phone number, and email.
- Payment details: Only processed securely via trusted third-party payment gateways; we do not store your card details.
- Order details: Products purchased, delivery address, and order history.
- Website usage data: Pages visited, browser type, and device type (for analytics).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate updates on your order status or delivery.
- Provide customer support.
- Improve our website and services.
- Send promotional offers (only if you opt-in).
3. Data Protection and Security
We use industry-standard security practices to protect your data.
- Personal information is stored securely and is accessible only to authorized staff.
- Payment information is encrypted and handled through certified payment payhere gateway.
- We never sell, rent, or share your data with unauthorized third parties.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help remember your preferences and store cart items between sessions.
You can disable cookies in your browser settings, but some features may not function properly without them.
5. Third-Party Services
We may use third-party services (e.g., delivery couriers, payment gateways, and analytics tools) that require limited access to personal data solely to perform their services.
These third parties are required to maintain data confidentiality and comply with applicable data protection laws.
6. Your Rights
You have the right to:
- Access or update your personal information.
- Request deletion of your personal data (except where legally required for record-keeping).
- Opt out of marketing emails at any time.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
Please review this page occasionally to stay informed.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
📞 Hotline: 074 386 1316
🌐 Website: www.thenrmart.lk